Frequently Asked Questions (FAQ)

I'm a customer of [company] and I can't find my products, or the prices are wrong!

First, please make sure you are logged in to your account. This is typically the reason you're seeing ordinary retail pricing instead of your exclusive rates. Once you're logged in, go to your specific catalog page that is linked in the main navigation menu. If you're still having issues after this, please contact our customer service by email or phone.